diff --git a/docs/faq.md b/docs/faq.md index 75c211701..b85fcbe61 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -186,12 +186,14 @@ Parsing requests have to wait in queue due to limited server resources. We are c If your RAGFlow is deployed *locally*, try the following: -1. Check the log of your RAGFlow server to see if it is running properly: -```bash -docker logs -f ragflow-server -``` -2. Check if the **task_executor.py** process exists. -3. Check if your RAGFlow server can access hf-mirror.com or huggingface.com. +1. Click the red cross icon next to **Parsing Status** and refresh the file parsing process. +2. If the issue still persists, try the following: + - check the log of your RAGFlow server to see if it is running properly: + ```bash + docker logs -f ragflow-server + ``` + - Check if the **task_executor.py** process exists. + - Check if your RAGFlow server can access hf-mirror.com or huggingface.com. #### 4.5 Why does my pdf parsing stall near completion, while the log does not show any error? @@ -264,7 +266,7 @@ This is because you forgot to update the `vm.max_map_count` value in **/etc/sysc #### 4.11 `{"data":null,"retcode":100,"retmsg":""}` -Your IP address or port number may be incorrect. If you are using the default configurations, enter http:// (**NOT 9380, AND NO PORT NUMBER REQUIRED!**) in your browser. This should work. +Your IP address or port number may be incorrect. If you are using the default configurations, enter `http://` (**NOT 9380, AND NO PORT NUMBER REQUIRED!**) in your browser. This should work. #### 4.12 `Ollama - Mistral instance running at 127.0.0.1:11434 but cannot add Ollama as model in RagFlow`