diff --git a/api/db/services/llm_service.py b/api/db/services/llm_service.py
index c368807f9..def50f9c1 100644
--- a/api/db/services/llm_service.py
+++ b/api/db/services/llm_service.py
@@ -100,9 +100,13 @@ class TenantLLMService(CommonService):
 
         model_config = cls.get_api_key(tenant_id, mdlnm)
         mdlnm, fid = TenantLLMService.split_model_name_and_factory(mdlnm)
+        if not model_config:  # for some cases seems fid mismatch
+            model_config = cls.get_api_key(tenant_id, mdlnm)
         if model_config:
             model_config = model_config.to_dict()
             llm = LLMService.query(llm_name=mdlnm) if not fid else LLMService.query(llm_name=mdlnm, fid=fid)
+            if not llm and fid: # for some cases seems fid mismatch
+                llm = LLMService.query(llm_name=mdlnm)
             if llm:
                 model_config["is_tools"] = llm[0].is_tools
         if not model_config: