Merge pull request #6803 from Ultimaker/sentry_crash_integration

Sentry crash integration

cura/CrashHandler.py

@@ -1,4 +1,4 @@
-# Copyright (c) 2018 Ultimaker B.V.
+# Copyright (c) 2019 Ultimaker B.V.
 # Cura is released under the terms of the LGPLv3 or higher.
 
 import platform
@@ -7,13 +7,14 @@ import faulthandler
 import tempfile
 import os
 import os.path
-import time
+import uuid
 import json
-import ssl
-import urllib.request
-import urllib.error
+import locale
+from typing import cast
 
-import certifi
+from sentry_sdk.hub import Hub
+from sentry_sdk.utils import event_from_exception
+from sentry_sdk import configure_scope
 
 from PyQt5.QtCore import QT_VERSION_STR, PYQT_VERSION_STR, QUrl
 from PyQt5.QtWidgets import QDialog, QDialogButtonBox, QVBoxLayout, QLabel, QTextEdit, QGroupBox, QCheckBox, QPushButton
@@ -24,7 +25,6 @@ from UM.Logger import Logger
 from UM.View.GL.OpenGL import OpenGL
 from UM.i18n import i18nCatalog
 from UM.Resources import Resources
-
 from cura import ApplicationMetadata
 
 catalog = i18nCatalog("cura")
@@ -46,9 +46,8 @@ skip_exception_types = [
     GeneratorExit
 ]
 
-class CrashHandler:
-    crash_url = "https://stats.ultimaker.com/api/cura"
 
+class CrashHandler:
     def __init__(self, exception_type, value, tb, has_started = True):
         self.exception_type = exception_type
         self.value = value
@@ -56,21 +55,20 @@ class CrashHandler:
         self.has_started = has_started
         self.dialog = None # Don't create a QDialog before there is a QApplication
 
-        # While we create the GUI, the information will be stored for sending afterwards
-        self.data = dict()
-        self.data["time_stamp"] = time.time()
-
         Logger.log("c", "An uncaught error has occurred!")
         for line in traceback.format_exception(exception_type, value, tb):
             for part in line.rstrip("\n").split("\n"):
                 Logger.log("c", part)
-
+        self.data = {}
         # If Cura has fully started, we only show fatal errors.
         # If Cura has not fully started yet, we always show the early crash dialog. Otherwise, Cura will just crash
         # without any information.
         if has_started and exception_type in skip_exception_types:
             return
 
+        with configure_scope() as scope:
+            scope.set_tag("during_startup", not has_started)
+
         if not has_started:
             self._send_report_checkbox = None
             self.early_crash_dialog = self._createEarlyCrashDialog()
@@ -179,25 +177,42 @@ class CrashHandler:
         try:
             from UM.Application import Application
             self.cura_version = Application.getInstance().getVersion()
+            self.cura_locale = Application.getInstance().getPreferences().getValue("general/language")
         except:
             self.cura_version = catalog.i18nc("@label unknown version of Cura", "Unknown")
+            self.cura_locale = "??_??"
+
+        self.data["cura_version"] = self.cura_version
+        self.data["os"] = {"type": platform.system(), "version": platform.version()}
+        self.data["qt_version"] = QT_VERSION_STR
+        self.data["pyqt_version"] = PYQT_VERSION_STR
+        self.data["locale_os"] = locale.getlocale(locale.LC_MESSAGES)[0] if hasattr(locale, "LC_MESSAGES") else \
+        locale.getdefaultlocale()[0]
+        self.data["locale_cura"] = self.cura_locale
 
         crash_info = "<b>" + catalog.i18nc("@label Cura version number", "Cura version") + ":</b> " + str(self.cura_version) + "<br/>"
-        crash_info += "<b>" + catalog.i18nc("@label Cura build type", "Cura build type") + ":</b> " + str(ApplicationMetadata.CuraBuildType) + "<br/>"
+        crash_info += "<b>" + catalog.i18nc("@label", "Cura language") + ":</b> " + str(self.cura_locale) + "<br/>"
+        crash_info += "<b>" + catalog.i18nc("@label", "OS language") + ":</b> " + str(self.data["locale_os"]) + "<br/>"
         crash_info += "<b>" + catalog.i18nc("@label Type of platform", "Platform") + ":</b> " + str(platform.platform()) + "<br/>"
         crash_info += "<b>" + catalog.i18nc("@label", "Qt version") + ":</b> " + str(QT_VERSION_STR) + "<br/>"
         crash_info += "<b>" + catalog.i18nc("@label", "PyQt version") + ":</b> " + str(PYQT_VERSION_STR) + "<br/>"
         crash_info += "<b>" + catalog.i18nc("@label OpenGL version", "OpenGL") + ":</b> " + str(self._getOpenGLInfo()) + "<br/>"
+
         label.setText(crash_info)
 
         layout.addWidget(label)
         group.setLayout(layout)
 
-        self.data["cura_version"] = self.cura_version
-        self.data["cura_build_type"] = ApplicationMetadata.CuraBuildType
-        self.data["os"] = {"type": platform.system(), "version": platform.version()}
-        self.data["qt_version"] = QT_VERSION_STR
-        self.data["pyqt_version"] = PYQT_VERSION_STR
+        with configure_scope() as scope:
+            scope.set_tag("qt_version", QT_VERSION_STR)
+            scope.set_tag("pyqt_version", PYQT_VERSION_STR)
+            scope.set_tag("os", platform.system())
+            scope.set_tag("os_version", platform.version())
+            scope.set_tag("locale_os", self.data["locale_os"])
+            scope.set_tag("locale_cura", self.cura_locale)
+            scope.set_tag("is_enterprise", ApplicationMetadata.IsEnterpriseVersion)
+
+            scope.set_user({"id": str(uuid.getnode())})
 
         return group
 
@@ -215,6 +230,30 @@ class CrashHandler:
 
         self.data["opengl"] = {"version": opengl_instance.getOpenGLVersion(), "vendor": opengl_instance.getGPUVendorName(), "type": opengl_instance.getGPUType()}
 
+        active_machine_definition_id = "unknown"
+        active_machine_manufacturer = "unknown"
+
+        try:
+            from cura.CuraApplication import CuraApplication
+            application = cast(CuraApplication, Application.getInstance())
+            machine_manager = application.getMachineManager()
+            global_stack = machine_manager.activeMachine
+            if global_stack is None:
+                active_machine_definition_id = "empty"
+                active_machine_manufacturer = "empty"
+            else:
+                active_machine_definition_id = global_stack.definition.getId()
+                active_machine_manufacturer = global_stack.definition.getMetaDataEntry("manufacturer", "unknown")
+        except:
+            pass
+
+        with configure_scope() as scope:
+            scope.set_tag("opengl_version", opengl_instance.getOpenGLVersion())
+            scope.set_tag("gpu_vendor", opengl_instance.getGPUVendorName())
+            scope.set_tag("gpu_type", opengl_instance.getGPUType())
+            scope.set_tag("active_machine", active_machine_definition_id)
+            scope.set_tag("active_machine_manufacturer", active_machine_manufacturer)
+
         return info
 
     def _exceptionInfoWidget(self):
@@ -296,6 +335,10 @@ class CrashHandler:
                                       "module_name": module_name, "version": module_version, "is_plugin": isPlugin}
         self.data["exception"] = exception_dict
 
+        with configure_scope() as scope:
+            scope.set_tag("is_plugin", isPlugin)
+            scope.set_tag("module", module_name)
+
         return group
 
     def _logInfoWidget(self):
@@ -353,31 +396,11 @@ class CrashHandler:
         # Before sending data, the user comments are stored
         self.data["user_info"] = self.user_description_text_area.toPlainText()
 
-        # Convert data to bytes
-        binary_data = json.dumps(self.data).encode("utf-8")
-
-        # CURA-6698 Create an SSL context and use certifi CA certificates for verification.
-        context = ssl.SSLContext(protocol=ssl.PROTOCOL_TLSv1_2)
-        context.load_verify_locations(cafile = certifi.where())
-        # Submit data
-        kwoptions = {"data": binary_data,
-                     "timeout": 5,
-                     "context": context}
-
-        Logger.log("i", "Sending crash report info to [%s]...", self.crash_url)
-        if not self.has_started:
-            print("Sending crash report info to [%s]...\n" % self.crash_url)
-
         try:
-            f = urllib.request.urlopen(self.crash_url, **kwoptions)
-            Logger.log("i", "Sent crash report info.")
-            if not self.has_started:
-                print("Sent crash report info.\n")
-            f.close()
-        except urllib.error.HTTPError as e:
-            Logger.logException("e", "An HTTP error occurred while trying to send crash report")
-            if not self.has_started:
-                print("An HTTP error occurred while trying to send crash report: %s" % e)
+            hub = Hub.current
+            event, hint = event_from_exception((self.exception_type, self.value, self.traceback))
+            hub.capture_event(event, hint=hint)
+            hub.flush()
         except Exception as e:  # We don't want any exception to cause problems
             Logger.logException("e", "An exception occurred while trying to send crash report")
             if not self.has_started:

cura_app.py

@@ -9,8 +9,11 @@ import os
 import sys
 
 from UM.Platform import Platform
+from cura import ApplicationMetadata
 from cura.ApplicationMetadata import CuraAppName
 
+import sentry_sdk
+
 parser = argparse.ArgumentParser(prog = "cura",
                                  add_help = False)
 parser.add_argument("--debug",
@@ -18,8 +21,25 @@ parser.add_argument("--debug",
                     default = False,
                     help = "Turn on the debug mode by setting this option."
                     )
+
 known_args = vars(parser.parse_known_args()[0])
 
+sentry_env = "production"
+if ApplicationMetadata.CuraVersion == "master":
+    sentry_env = "development"
+try:
+    if ApplicationMetadata.CuraVersion.split(".")[2] == "99":
+        sentry_env = "nightly"
+except IndexError:
+    pass
+
+sentry_sdk.init("https://5034bf0054fb4b889f82896326e79b13@sentry.io/1821564",
+                environment = sentry_env,
+                release = "cura%s" % ApplicationMetadata.CuraVersion,
+                default_integrations = False,
+                max_breadcrumbs = 300,
+                server_name = "cura")
+
 if not known_args["debug"]:
     def get_cura_dir_path():
         if Platform.isWindows():

plugins/SentryLogger/SentryLogger.py

@@ -0,0 +1,55 @@
+# Copyright (c) 2019 Ultimaker B.V.
+# Cura is released under the terms of the LGPLv3 or higher.
+
+from UM.Logger import LogOutput
+from typing import Set
+from sentry_sdk import add_breadcrumb
+from typing import Optional
+import os
+
+home_dir = os.path.expanduser("~")
+
+
+class SentryLogger(LogOutput):
+    # Sentry (https://sentry.io) is the service that Cura uses for logging crashes. This logger ensures that the
+    # regular log entries that we create are added as breadcrumbs so when a crash actually happens, they are already
+    # processed and ready for sending.
+    # Note that this only prepares them for sending. It only sends them when the user actually agrees to sending the
+    # information.
+    
+    _levels = {
+        "w": "warning",
+        "i": "info",
+        "c": "fatal",
+        "e": "error",
+        "d": "debug"
+    }
+
+    def __init__(self) -> None:
+        super().__init__()
+        self._show_once = set()  # type: Set[str]
+    
+    ##  Log the message to the sentry hub as a breadcrumb
+    #   \param log_type "e" (error), "i"(info), "d"(debug), "w"(warning) or "c"(critical) (can postfix with "_once")
+    #   \param message String containing message to be logged
+    def log(self, log_type: str, message: str) -> None:
+        level = self._translateLogType(log_type)
+        message = self._pruneSensitiveData(message)
+        if level is None:
+            if message not in self._show_once:
+                level = self._translateLogType(log_type[0])
+                if level is not None:
+                    self._show_once.add(message)
+                    add_breadcrumb(level = level, message = message)
+        else:
+            add_breadcrumb(level = level, message = message)
+
+    @staticmethod
+    def _pruneSensitiveData(message):
+        if home_dir in message:
+            message = message.replace(home_dir, "<user_home>")
+        return message
+
+    @staticmethod
+    def _translateLogType(log_type: str) -> Optional[str]:
+        return SentryLogger._levels.get(log_type)

plugins/SentryLogger/__init__.py

@@ -0,0 +1,16 @@
+# Copyright (c) 2019 Ultimaker B.V.
+# Cura is released under the terms of the LGPLv3 or higher.
+from typing import TYPE_CHECKING, Dict, Any
+
+from . import SentryLogger
+
+if TYPE_CHECKING:
+    from UM.Application import Application
+
+
+def getMetaData() -> Dict[str, Any]:
+    return {}
+
+
+def register(app: "Application") -> Dict[str, Any]:
+    return {"logger": SentryLogger.SentryLogger()}

plugins/SentryLogger/plugin.json

@@ -0,0 +1,8 @@
+{
+    "name": "Sentry Logger",
+    "author": "Ultimaker B.V.",
+    "version": "1.0.0",
+    "description": "Logs certain events so that they can be used by the crash reporter",
+    "api": "7.0",
+    "i18n-catalog": "cura"
+}

resources/bundled_packages/cura.json

@@ -407,6 +407,23 @@
             }
         }
     },
+    "SentryLogger": {
+        "package_info": {
+            "package_id": "SentryLogger",
+            "package_type": "plugin",
+            "display_name": "Sentry Logger",
+            "description": "Logs certain events so that they can be used by the crash reporter",
+            "package_version": "1.0.0",
+            "sdk_version": "7.0.0",
+            "website": "https://ultimaker.com",
+            "author": {
+                "author_id": "UltimakerPackages",
+                "display_name": "Ultimaker B.V.",
+                "email": "plugins@ultimaker.com",
+                "website": "https://ultimaker.com"
+            }
+        }
+    },
     "SimulationView": {
         "package_info": {
             "package_id": "SimulationView",