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83 lines
3.5 KiB
YAML
83 lines
3.5 KiB
YAML
name: 🪲 Bug Report
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description: Create a report to help us fix issues.
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labels: ["Type: Bug", "Status: Triage"]
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body:
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- type: markdown
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attributes:
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value: |
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**Thank you for using Cura and wanting to report a bug. 🙏**
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Before filing, [please check if the issue already exists](https://github.com/Ultimaker/Cura/issues?q=is%3Aissue) by using the search bar on the issues page.
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If it does, comment there. Even if it's closed, we can reopen it based on your comment.
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Please include the cura version in the title of the issue. For example, *"[5.4.0] Support Brim is missing in this model"*.
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- type: input
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attributes:
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label: Cura Version
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description: The version of Cura this issue occurs with.
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placeholder: 5.4.0
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validations:
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required: true
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- type: input
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attributes:
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label: Operating System
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description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
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placeholder: Windows 11 / MacOS Catalina / MX Linux
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validations:
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required: true
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- type: input
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attributes:
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label: Printer
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description: Which printer was selected in Cura? It also helps to mention if you made any firmware modifications to your printer.
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placeholder: Ultimaker S7 / Creality CR-10 with Klipper
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validations:
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required: true
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- type: textarea
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attributes:
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label: Reproduction steps
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description: Share what you did, so we can reproduce it
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placeholder: |
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1. Something you did
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2. Something you did next
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validations:
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required: true
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- type: textarea
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attributes:
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label: Actual results
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description: What happens after the above steps have been followed?
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validations:
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required: true
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- type: textarea
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attributes:
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label: Expected results
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description: What should happen after the above steps have been followed?
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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### Please add the following files when they are related to...
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* 🔵 **The quality of your print**
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Please add **a Project File**. It contains the printer and settings we need for troubleshooting.
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To save a project file go to File -> Save project.
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Please make sure to .zip your project file. For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
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G-code files are not project files! Before you share, please think to yourself. Is this a model that can be shared?
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* 🔵 **Using and interacting with Cura**
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Please add **screenshots** showing the issue.
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Before and after, and arrows can help here.
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* 🔵 **Unexpected crashes and behavior**
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Please add **a log file** with information on what your Cura is doing.
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You can find your log file here:
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Windows: `%APPDATA%\cura\<Cura version>\cura.log`
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MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
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Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
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If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
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- type: textarea
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attributes:
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label: Add your .zip and screenshots here ⬇️
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description: You can add the zip file and additional information that is relevant to the issue in the comments below.
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validations:
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required: true
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