Cura/.github/ISSUE_TEMPLATE/bugreport.yaml
2022-05-31 09:20:53 +02:00

83 lines
3.2 KiB
YAML

name: Bug Report
description: Create a report to help us fix issues.
labels: ["Type: Bug", "Status: Triage"]
body:
- type: markdown
attributes:
value: |
**Thank you for using Cura and wanting to report a bug.**
Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
Also, please note the application version in the title of the issue "For example (3.2.1) Cannot connect to 3rd-party printer". Please do not write things like **Request** or **BUG** in the title, this is what labels are for.
- type: input
attributes:
label: Application Version
description: The version of Cura this issue occurs with.
placeholder: 5.0.0
validations:
required: true
- type: input
attributes:
label: Platform
description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
placeholder: Windows 10
validations:
required: true
- type: input
attributes:
label: Printer
description: Which printer was selected in Cura?
placeholder: Ultimaker S5
validations:
required: true
- type: textarea
attributes:
label: Reproduction steps
description: Tell us what you did!
placeholder: |
1. Something you did
2. Something you did next
validations:
required: true
- type: textarea
attributes:
label: Actual results
description: What happens after the above steps have been followed.
validations:
required: true
- type: textarea
attributes:
label: Expected results
description: What should happen after the above steps have been followed.
validations:
required: true
- type: markdown
attributes:
value: |
Please be sure to add the following files:
* For slicing issues, upload a **project file** that clearly shows the bug.
To save a project file go to `File -> Save project`. Please make sure to .zip your project file. For big files you may need to use WeTransfer or similar file sharing sites.
G-code files are not project files!
* **Screenshots** of showing the problem, perhaps before/after images.
* A **log file** for crashes and similar issues.
You can find your log file here:
Windows: `%APPDATA%\cura\<Cura version>\cura.log` or usually `C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log`
MacOS: `$USER/Library/Application Support/cura/<Cura version>/cura.log`
Ubuntu/Linux: `$USER/.local/share/cura/<Cura version>/cura.log`
If the Cura user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder
- type: checkboxes
attributes:
label: Checklist of files to include
options:
- label: Log file
- label: Project file
- type: textarea
attributes:
label: Additional information & file uploads
description: You can add these files and additional information that is relevant to the issue in the comments below.
validations:
required: true