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ENH: refine the bug report format on github
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.github/ISSUE_TEMPLATE/bug_report.yml
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.github/ISSUE_TEMPLATE/bug_report.yml
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name: Bug Report
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name: Bug Report
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description: File a bug report
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description: File a bug report
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labels: bug
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labels: Bug
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body:
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body:
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- type: markdown
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- type: markdown
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attributes:
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attributes:
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value: |
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value: |
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**Thank you for using Bambu Studio and wanting to report a bug.**
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Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
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Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
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- type: textarea
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- type: input
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id: what-happened
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id: version
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attributes:
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attributes:
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label: Description of the bug
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label: Bambu Studio Version
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description: What happened? Please, enclose a screenshot whenever possible (even when you think the description is clear). What did you expect to happen?
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description: Which version of Bambu Studio are you running? You can see the full version in `Help` -> `About Bambu Studio`.
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placeholder: e.g. 1.6.2.4
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validations:
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required: true
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- type: dropdown
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id: app_from
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attributes:
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label: Where is the application from?
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description: please confirm where is your Bambu Studio from
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multiple: true
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options:
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- Bambu Lab Official website
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- Bambu Lab github releases
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- Built from source by yourself or others
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validations:
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required: true
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- type: input
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id: os_info
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attributes:
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label: OS version
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description: Which OS version are you using?
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placeholder: |
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placeholder: |
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What is the problem?
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OS: Windows 7/8/10/11 ... , Ubuntu 22.04/Fedora 36 ... , macOS 10.15/11.1/12.3 ...
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What did you expect?
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Paste or drop screenshots here
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validations:
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validations:
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required: true
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required: true
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- type: textarea
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- type: textarea
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id: to_reproduce
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id: system_info
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attributes:
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attributes:
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label: Project file & How to reproduce
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label: Additional system information
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description: "*Please* upload a ZIP archive containing the project file used when the problem arise. Please export it just before or after the problem occurs. Even if you did nothing and/or there is no object, export it! (We need the configurations in project file)."
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description: For the performance issue, please also show the CPU、Memory information; For the 3D Rendering issue, please also show the Display Card information.
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placeholder: |
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CPU: 11th gen intel r core tm i7-1185g7/amd ryzen 7 6800h/...
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Memory: 32/16 GB...
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Display Card: NVIDIA Quadro P400/...
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validations:
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required: false
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- type: input
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id: printer
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attributes:
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label: Printer
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description: Which printer was selected
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placeholder: Bambu Lab X1 series/Bambu Lab P1P/...
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validations:
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required: true
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- type: textarea
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id: reproduce_steps
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attributes:
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label: How to reproduce
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description: Please described the detailed steps to reproduce this issue
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placeholder: |
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placeholder: |
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`File`->`Save project as...` then zip it & drop it here
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Also, if needed include the steps to reproduce the bug:
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1. Go to '...'
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1. Go to '...'
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2. Click on '....'
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2. Click on '....'
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3. Scroll down to '....'
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3. Scroll down to '....'
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4. See error
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4. See error
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validations:
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validations:
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required: true
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required: true
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- type: input
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- type: textarea
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id: version
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id: actual_results
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attributes:
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attributes:
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label: Version
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label: Actual results
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description: Which version of Bambu Studio are you running? You can see the full version in `Help` -> `About Bambu Studio`.
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description: What happens after the above steps? Please, enclose a screenshot whenever possible (even when you think the description is clear).
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placeholder: e.g. Bambu Studio 1.6.2.4
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validations:
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validations:
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required: true
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required: true
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- type: textarea
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- type: textarea
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id: system_info
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id: expected_results
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attributes:
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attributes:
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label: System Information
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label: Expected results
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description: Which OS version are you using? For the performance issue, please also show the CPU、Memory information; For the 3D Rendering issue, please also show the Display Card information.
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description: What should happen after the above steps?
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placeholder: |
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OS: Windows 7/8/10/11 ... , Ubuntu 22.04/Fedora 36 ... , macOS 10.15/11.1/12.3 ...
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CPU: 11th gen intel r core tm i7-1185g7/amd ryzen 7 6800h/...
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Memory: 32/16 GB...
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Display Card: NVIDIA Quadro P400/...
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validations:
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validations:
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required: true
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required: true
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- type: input
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- type: markdown
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id: printer
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id: file_required
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attributes:
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attributes:
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label: Printer model
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value: |
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description: Please, fill this in even when it seems irrelevant.
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Please be sure to add the following files:
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placeholder: Bambu Lab X1 Carbon
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* Please upload a ZIP archive containing the **project file** used when the problem arise. Please export it just before or after the problem occurs. Even if you did nothing and/or there is no object, export it! (We need the configurations in project file).
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validations:
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You can export the project file from the application menu in `File`->`Save project as...`, then zip it
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required: true
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* A **log file** for crashes and similar issues.
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You can find your log file here:
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Windows: `%APPDATA%\BambuStudio\log` or usually `C:\Users\\<your username>\AppData\Roaming\BambuStudio\log`
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MacOS: `$USER/Library/Application Support/BambuStudio/log`
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Linux: `$USER/.config/BambuStudio/log
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If the Cura user interface still starts, you can also reach this directory from the application menu in `Help` -> `Show Configuration Folder`
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You can zip the log directory, or just select the newest logs when this issue happens, and zip them
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- type: textarea
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- type: textarea
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id: app_from
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id: file_uploads
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attributes:
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attributes:
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label: Where is the application from?
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label: Project file & Debug log uploads
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description: please confirm where is your Bambu Studio from
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description: Drop the project file and debug log here
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placeholder: |
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placeholder: |
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e.g. Bambu Lab Official website, Bambu Lab github releases, OTA upgrading(popup box in Bambu Studio)
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Project File: `File`->`Save project as...` then zip it & drop it here
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e.g. Built from source
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Log File: `Help` -> `Show Configuration Folder`, then zip the log directory, or just select the newest logs in `log` when this issue happens and zip them, then drop the zip file here
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validations:
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validations:
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required: true
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required: true
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- type: checkboxes
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id: file_checklist
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attributes:
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label: Checklist of files to include
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options:
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- label: Log file
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- label: Project file
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