diff --git a/frontend/src/container/AppLayout/index.tsx b/frontend/src/container/AppLayout/index.tsx
index 3ee58efd7c..e821e67104 100644
--- a/frontend/src/container/AppLayout/index.tsx
+++ b/frontend/src/container/AppLayout/index.tsx
@@ -47,6 +47,7 @@ import {
 	UPDATE_LATEST_VERSION_ERROR,
 } from 'types/actions/app';
 import AppReducer from 'types/reducer/app';
+import { isCloudUser } from 'utils/app';
 import { getFormattedDate, getRemainingDays } from 'utils/timeUtils';
 
 import { ChildrenContainer, Layout, LayoutContent } from './styles';
@@ -71,7 +72,14 @@ function AppLayout(props: AppLayoutProps): JSX.Element {
 	const isPremiumChatSupportEnabled =
 		useFeatureFlags(FeatureKeys.PREMIUM_SUPPORT)?.active || false;
 
+	const isChatSupportEnabled =
+		useFeatureFlags(FeatureKeys.CHAT_SUPPORT)?.active || false;
+
+	const isCloudUserVal = isCloudUser();
+
 	const showAddCreditCardModal =
+		isChatSupportEnabled &&
+		isCloudUserVal &&
 		!isPremiumChatSupportEnabled &&
 		!licenseData?.payload?.trialConvertedToSubscription;