Introduce SlicingCrash.yaml

Add slicing failed bug report
This commit is contained in:
Mariska 2023-05-25 16:27:35 +02:00 committed by GitHub
parent 147b07fdbb
commit 5d96ede235
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23

View File

@ -0,0 +1,71 @@
name: ❌ Slicing Failed
description: When you see the message Slicing failed with an unexpected error
labels: ["Type: Bug", "Status: Triage", "Slicing Error :collision:"]
body:
- type: markdown
attributes:
value: |
### Project File
**⚠️ Before you continue, we need your project file to troubleshoot a slicing crash.**
It contains the printer and settings we need for troubleshooting.
![Alt Text](https://user-images.githubusercontent.com/40423138/240616958-5a9751f2-bd34-4808-9752-6fde2e27516e.gif)
To save a project file go to File -> Save project.
Please make sure to .zip your project file.
For big files, you may need to use [WeTransfer](https://wetransfer.com/) or similar file-sharing sites.
🤔 Before you share, please think to yourself. Is this a model that can be shared?
Unfortunately we cannot help if this file is missing.
Do you have the project file? Than let's continue ⬇️
### Questions
- type: input
attributes:
label: Cura Version
placeholder: 5.3.1
validations:
required: true
- type: markdown
attributes:
value: |
We work hard on improving our slicing crashes. Our most recent release is 5.3.1.
If you are not on the latest version of Cura, [you can download it here](https://github.com/Ultimaker/Cura/releases/tag/5.3.1)
- type: input
attributes:
label: Operating System
description: Information about the operating system the issue occurs on. Include at least the operating system and maybe GPU.
placeholder: Windows 11 / MacOS Catalina / MX Linux
validations:
required: true
- type: input
attributes:
label: Printer
description: Which printer was selected in Cura?
validations:
required: true
- type: input
attributes:
label: Name any abnormal settings
description: Are there any settings that you might have changed that caused the crash? Does your model slice when you select the default profiles?
placeholder:
validations:
- type: input
attributes:
label: Describe the location of your model on the buildplate
description: Does your model slice if you rotate the model 90 degrees or if you move it away from the center of the buildplate?
placeholder:
validations:
- type: input
attributes:
label: Describe your model
description: Have you sliced your model succesfully before? Is it watertight? Have you tried doing a quick [Mesh Fix with the Meshtools Plugin](https://marketplace.ultimaker.com/app/cura/plugins/fieldofview/MeshTools)?
validations:
required: true
- type: textarea
attributes:
label: Add your .zip here ⬇️
description: You can add the zip file and additional information that is relevant to the issue in the comments below.
validations:
required: true