Cura/docs/Report.md
2022-08-11 13:55:36 -04:00

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Reporting Issues

Please attach the following information in case
you want to report crashing or similar issues.


DxDiag

Badge Windows

The log as produced by dxdiag.

start  »  run  »  dxdiag  »  save output



Cura GUI Log

If the Cura user interface still starts, you can also
reach these directories from the application menu:

Help  »  Show settings folder


Badge Windows

%APPDATA%\cura\< >\cura.log

or

C:\Users\<your username>\AppData\Roaming\cura\< >\cura.log

Badge Linux

~/.local/share/cura/< >/cura.log

Badge MacOS

~/Library/Application Support/cura/< >/cura.log


Alternative

An alternative is to install the ExtensiveSupportLogging
plugin this creates a zip folder of the relevant log files.

If you're experiencing performance issues, we might ask
you to connect the CPU profiler in this plugin and attach
the collected data to your support ticket.